At Logical Gecko ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our Google Ads management and digital marketing solutions.
Information We Collect
Personal Information You Provide:
- Name, email address, and phone number when you contact us or request services
- Company name, website URL, and business information
- Billing and payment information for service subscriptions
- Google Ads account access credentials (with your explicit consent)
- Marketing preferences and communication history
- SMS/text messaging consent and opt-in status
Information Collected Automatically:
- IP address, browser type, and device information
- Pages visited, time spent on pages, and navigation patterns
- Referring website addresses and search terms
- Geographic location data (country/region level)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Google Ads management services
- Communicate with you about your account, campaigns, and performance reports
- Send you SMS/text messages regarding your inquiry, service updates, and follow-ups (with your express consent)
- Process payments and manage your subscription
- Send you relevant marketing communications (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations and protect our rights
- Detect and prevent fraudulent or unauthorized activity
SMS/Text Messaging Policy
Consent: By providing your phone number and checking the SMS consent box on any of our forms, you expressly consent to receive text messages from Logical Gecko. Your consent is not a condition of purchasing any goods or services. You may opt in to receive messages related to your inquiry, service updates, appointment reminders, and follow-up communications.
Message Frequency: Message frequency varies based on your interaction with our services. You may receive messages related to your inquiry, account updates, appointment confirmations, and follow-up communications. We will not send more than 10 messages per month unless you engage in active conversation.
Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further texts will be sent. You may also opt out by contacting us via WhatsApp at our WhatsApp channel or by emailing us.
Help: For assistance with our text messaging program, reply HELP to any message or contact us via WhatsApp.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Logical Gecko is not responsible for any charges incurred from your carrier.
Phone Numbers: Text messages from Logical Gecko may be sent from various phone numbers, including numbers from our messaging provider's number pool. The sending number may vary between messages.
Carriers Supported: Our SMS program is supported by major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
Data Sharing: We will not sell, rent, or share your phone number or any personal information collected through our SMS program with third parties for their marketing purposes. Your information may only be shared with our service providers who assist in delivering text messages, and they are contractually obligated to protect your information.
Data Collected via SMS: When you opt in to our SMS program, we collect your phone number, opt-in consent status, opt-in timestamp, and message history for compliance and service purposes.
Information Sharing
We do not sell, rent, or trade your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in providing our services (e.g., payment processors, email services, analytics providers)
- Google: As required to manage your Google Ads campaigns on your behalf
- Legal Requirements: When required by law, court order, or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.
Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted to and from our website
- Secure, encrypted storage of sensitive information
- Regular security assessments and vulnerability testing
- Access controls limiting employee access to personal data
- Two-factor authentication for administrative access
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Measure the effectiveness of our marketing campaigns
- Provide personalized content and advertisements
Types of cookies we use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors interact with our site
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a machine-readable format
To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.