
Quick answer
Local Services Ads charge per lead; Google Search ads charge per click. Local Services Ads sit at the very top of Google Search and Maps with the Google Verified badge, but you get no keywords, ad copy or landing page. Search ads give you that control. Most home-service businesses run both and judge each on cost per booked job.
Key takeaways
- Local Services Ads charge per valid lead and show only at the top of Google Search and Google Maps, while Search ads charge per click and send people to your own landing page.
- Put both on one scale with cost per booked job: a Search lead costs your CPC ÷ conversion rate, and any lead price ÷ your booking rate gives the cost of one booked job.
- Google began moving Local Services Ads into Google Ads as Performance Max campaigns with pay-per-lead goals in August 2026, and locksmiths, garage door pros and other remaining categories follow in 2027.
- Only Local Services Ads and their pay-per-lead successors earn the Google Verified badge, which replaced Google Guaranteed, Google Screened and License Verified by Google starting in October 2025.
- To run both without paying twice for one job, give each job type one owner: urgent repairs to pay per lead, high-ticket planned jobs to Search, with service types and negative keywords set to match.
On this page
- What is the difference between Local Services Ads and Google Ads?
- How do Local Services Ads and Google Ads charge you?
- How do you compare the cost per lead of each?
- Where does each ad show on the results page?
- What does the Google Verified badge add?
- Are Local Services Ads moving into Google Ads?
- Which home-service trades suit Local Services Ads, Search, or both?
- How do you run both without paying twice for the same job?
- How do lead quality and disputes compare?
- Which should you start with?
- FAQ
What is the difference between Local Services Ads and Google Ads?
Local Services Ads charge you for each valid lead and appear in their own box at the very top of Google Search and Google Maps. Google Search ads charge you for each click and send people to your website. Since August 2026, Local Services Ads have been moving inside Google Ads, so the choice is now between two campaign types in one account.
In this guide, "Local Services Ads" means both the classic product and its new form, a Performance Max campaign with pay-per-lead goals. "Google Ads" means a standard Search campaign: the keyword-based, pay-per-click text ads most people picture. Here is how the two compare as of November 2026:
| Local Services Ads (pay per lead) | Google Search ads (pay per click) | |
|---|---|---|
| You pay for | Valid calls, messages and bookings | Clicks, including taps on your phone number |
| Where it shows | Top of Google Search and Google Maps only | Top ads above the results or lower on the page; also Google Maps and search partner sites |
| How you target | Business categories, service types, service area, ad schedule | Keywords, match types, negative keywords, locations, ad schedule |
| Ad content | Built from your Google Business Profile, plus photos and callouts | Your headlines, descriptions, assets and landing page |
| Trust signal | Google Verified badge, rating and reviews | Your own copy, assets and website |
| Website needed | No | Yes, a landing page |
| Before you can run | Screening and verification | Standard ad review |
| Who can use it | Supported categories; pay-per-lead goals are US only for now | A wide range of businesses, worldwide |
| Kind of search it catches | Urgent, ready-to-hire searches | Urgent searches plus research, price and specific-service searches |
Google draws the same line in its own Google Ads vs Local Services Ads article: Local Services Ads mostly catch people with an immediate need, while Search ads reach people from research to hiring. Setup, ranking and bidding are covered in our guide to Google Local Services Ads; this page compares cost, placement and fit by trade.
How do Local Services Ads and Google Ads charge you?
Local Services Ads charge when a person contacts you through the ad. Search ads charge when a person clicks the ad, whether or not they ever call.
What counts as a paid lead
Per Google's How leads work page, you are charged for a valid lead when:
- You answer a call, or call the person back and speak with them.
- You miss a call during your business hours and the caller stays on the line for more than 20 seconds. If your phone menu asks callers to press a key, the 20 seconds start after the first key press.
- The person leaves a voicemail, sends a text or email, or makes a booking request (bookings are US and Canada only).
Follow-up calls or messages from the same number or email within 15 days are not charged again. Lead prices vary with your location, the job type, the lead type and your bidding mode, and message leads are usually priced lower than calls.
What counts as a paid click
In a Search campaign you pay for each click on the ad. A tap on your call asset on a phone costs the same as a headline click, according to Google's call assets page. Google filters invalid clicks (bots, fraud, accidental double clicks) and does not charge for them. A real person who reads your page and leaves still costs a full click.
Budgets differ too. A Local Services budget is an average weekly amount, and Google never bills more than your monthly max, about 4.3 weeks of that budget. Once an account moves into Google Ads, the weekly budget is divided by 7 and the monthly cap becomes the daily budget × 30.4.
Missed calls cost money now. An unanswered Local Services call inside your business hours and ad schedule can be charged as a lead if the caller stays on the line for more than 20 seconds. "Business hours" means the hours on your Google Business Profile, so list only the hours someone picks up.
How do you compare the cost per lead of each?
Convert both to the same unit: cost per booked job. A Search lead costs your cost per click divided by your conversion rate. A Local Services lead costs what Google charges, minus credits. Divide either one by your booking rate and you have the cost of one booked job.
Cost per click ÷ Conversion rateLocal Services cost per lead × Your Search conversion rateCost per lead ÷ Booking rateGross profit per job × Booking rateThe second formula settles most "lead vs click" arguments. A lead price looks high next to a click price, but it already includes the conversion. If 8% of your Search clicks become leads, a $50 Local Services lead costs the same as a $4 click.
For a reference point on the Search side, LocaliQ's 2026 benchmarks put Home and Home Improvement search ads at an average of $8.33 per click and $90.92 per lead (data updated June 1, 2026). Google publishes no average price for a Local Services lead; it only says prices depend on location, job type, lead type and bidding mode. Use your own numbers.
Worked example: one plumbing company, both channels
The numbers below are illustrative, not a client result. They show a plumber in a mid-size metro running both channels for one month, with Local Services Ads taking repair calls and Search aimed at water heater replacements and repiping.
| Step | Local Services Ads | Search campaign |
|---|---|---|
| Spend | 40 charged leads × $50 = $2,000 | 300 clicks × $8 CPC = $2,400 |
| Adjustments | 4 leads auto-credited: net spend $1,800 | 24 tracked leads (8%), 4 junk: 20 real leads |
| Cost per lead | $1,800 ÷ 36 = $50 | $2,400 ÷ 20 = $120 |
| Booking rate | 50% (18 jobs) | 35% (7 jobs) |
| Cost per booked job | $100 | About $343 |
| Gross profit per job | $300 (repair calls) | $1,100 (replacements) |
| Break-even cost per lead | $300 × 50% = $150 | $1,100 × 35% = $385 |
| Profit after ad spend | 18 × $300 minus $1,800 = $3,600 | 7 × $1,100 minus $2,400 = $5,300 |
The cheaper lead is not always the better channel, because the job behind it matters more than the lead price, and each channel needs its own break-even line. Run your own figures through the cost per lead calculator, which returns break-even and target cost per lead from your spend, leads and jobs won. To size a Search budget from a CPC and a conversion rate, use the Google Ads budget calculator.
Where does each ad show on the results page?
Local Services Ads sit in their own box at the very top of Google Search and also show on Google Maps. Search text ads show in the top ads slots, generally above the organic results, or lower on the page. Google runs a separate auction for each ad location, so one business can appear in both places for the same search.
The details, from Google's own pages:
- Local Services box. Pay-per-lead campaigns serve only on Google Search and Google Maps, "in the same ad positions as before", per Google's migration notice. Rank inside the box comes from your bid plus how likely you are to produce a lead: responsiveness, relevance to the search, and profile quality such as rating, review count, photos and completed checks.
- Top text ads. Google defines top ads as ads next to the top organic results, generally above them, though placement is dynamic and can change by search.
- Other ad slots. Search ads can also appear below the results, on Google Maps, and on search partner sites if you leave that network switched on. Ad Rank is calculated separately for each location, so a top ad and a lower ad come from different auctions.
In practice, a business in the Local Services box is seen before any text ad on searches for a supported service in its area. Research searches like "repipe cost per foot" are where a Search ad with its own landing page earns its keep.
What does the Google Verified badge add?
The Google Verified badge comes only with Local Services Ads and their pay-per-lead successors. A standard Search ad cannot earn it, so it is one of the clearest reasons to run Local Services Ads at all.
Google announced on August 20, 2025 that starting in October, one Google Verified badge would replace Google Guaranteed, Google Screened and License Verified by Google. The Money Back Guarantee ended with it: homeowners could only claim reimbursement for services booked through Local Services Ads before December 7, 2025. Existing verified advertisers got the new badge automatically, and Google says ranking was not affected by the switch.
- It survives the move into Google Ads. Verified status transfers automatically, with no insurance or license reverification.
- It takes longer for some trades. Locksmiths and garage door businesses go through Advanced Verification: a review of your Google Ads account, public data and video interviews with Google.
- Search ads earn trust in words. Put your license number, review rating and service area in headlines, callouts and the landing page.
For the full history of the old badges and what screening involves now, see our guide to Google Guaranteed and Google Verified.
Are Local Services Ads moving into Google Ads?
Yes. Google is moving every Local Services account into Google Ads as a Performance Max campaign with pay-per-lead goals, in three phases that started in August 2026. As of November 3, 2026, you still cannot create a new pay-per-lead campaign inside Google Ads; new advertisers sign up through Local Services at g.co/localservices.
| Phase | When | Who moves |
|---|---|---|
| Phase 1 | August 2026 | Select US home and storefront services, including plumbing, HVAC, electrical, appliance repair, house cleaning, lawn care, roofing, pest control and moving |
| Phase 2 | Late 2026 | Broader groups, including service-area businesses without a storefront and accounts with custom bidding or booking setups |
| Phase 3 | 2027 | Non-US accounts and all remaining categories, including healthcare and Advanced Verification trades such as locksmiths and garage door pros |
Source: Google's supported verticals list and migration notice, checked November 3, 2026. The account admin gets an email 14 days before the migration date, and a reminder 7 days later.
What stays and what changes
You still pay per lead, targeting stays keywordless, and ads still show only on Search and Maps. What changes, per Google's migration notice:
- You manage budgets, service areas, ad schedules and leads in Google Ads. Leads live under Goals, then Conversions, then Leads.
- Manual bidding (a maximum cost per lead) and separate Target CPA amounts per trade go away. One campaign-level Target CPA applies, so build one campaign per trade if plumbing and HVAC need different targets.
- Your old performance reports do not transfer; your lead history does. Download or screenshot reports before your date.
- Bookings are an optional goal from October 2026, BBB callouts are gone, and Google asks for at least 6 structured callouts instead.
- Allow up to two weeks for performance to settle after the move.
This is not a standard Performance Max campaign, which charges per click across YouTube, Gmail, Display and Google's other networks. The pay-per-lead version charges per lead, serves only on Search and Maps, and has no headlines, videos or sitelinks.
The move makes the comparison easier. On the pay-per-lead campaign, "Conversions" equals charged leads and "Cost / conv." is your average cost per lead. Your Search campaign counts whatever conversion actions you set up, so check both against your CRM; our guide to Google Ads conversion tracking covers the Search side.
Which home-service trades suit Local Services Ads, Search, or both?
Trades where most jobs start with an urgent call should lead with pay-per-lead ads. Trades with big planned jobs, or with a slow verification process, need Search from day one. Nearly every trade ends up running both, with each channel owning different jobs.
| Trade | Google's migration schedule | How most jobs start | Lead with | Give Search |
|---|---|---|---|---|
| Plumbing | Phase 1 (plumber, drain expert) | Urgent: leaks, clogs, no hot water | Pay per lead | Water heater replacement, repiping, sewer lines |
| HVAC | Phase 1 | Urgent in peak seasons: no heat, no cooling | Pay per lead | System replacement, new installs, maintenance plans |
| Roofing | Phase 1 | Leaks and storm damage, plus replacements researched for weeks | Both | Full replacements, insurance claims, specific materials |
| Pest control | Phase 1 | Urgent infestations, then recurring service | Pay per lead | Termite work, specific pests, recurring plans |
| Locksmith | 2027; Advanced Verification | Emergencies: lockouts, lost car keys | Search while verifying, then both | Lockouts, car keys, rekeying, commercial locks |
| Garage door | 2027; Advanced Verification | Broken springs, doors off track | Search while verifying, then both | Spring repair, openers, new door installs |
| Moving | Phase 1 (mover) | Planned weeks ahead; quotes compared | Both | Long-distance, commercial and specialty moves |
| Junk removal | Phase 1 | Quick pickups, often booked by message | Pay per lead, with message leads on | Cleanouts, construction debris, large items |
| Tree service | Phase 1 | Storm damage (urgent) or planned trimming | Both | Removals, stump grinding, emergency storm work |
| Water damage | Phase 1 | Emergencies, often at night | Both, with every call answered | 24-hour restoration, mold, insurance work |
| Glass and windows | Phase 1 (window repair) | Broken glass (urgent) or planned replacement | Pay per lead for repairs | Window replacement, storefront glass, shower doors |
The schedule column comes from Google's supported verticals list as of November 3, 2026. Service-area businesses without a storefront are scheduled for the late-2026 phase, so a Phase 1 trade may still migrate later. The "Lead with" column is our recommendation for a typical US market, not a Google rule.
Two patterns explain most of the table. Where the badge and a fast answer win the job (emergency repairs), pay per lead goes first. Where the job is big enough to justify a page, an offer and a follow-up (replacements, long-distance moves), Search goes first. Our home services guides cover each trade, and the guide to Google Ads for contractors lists the keywords, negatives and schedules that make the Search half work.
How do you run both without paying twice for the same job?
Give every job type one owning channel, then set both campaigns to match. The Local Services box and the text ads are filled by separate auctions, so nothing stops both from showing, and charging you, for the same homeowner. Google recommends running pay-per-lead campaigns alongside Search, so aim for a clean split.
- List your job types with their gross profit. Mark each one: pay per lead, Search, or both. Give both channels only the jobs where two spots on the page are worth paying for.
- Switch off unwanted service types in the pay-per-lead campaign. Google no longer credits "job type not serviced" or "geo not serviced" leads, so every service type and ZIP code you leave on is a promise to pay.
- Build Search around the jobs it owns. One ad group and one landing page per high-value job, in exact and phrase match. For repair terms the pay-per-lead campaign already covers, either add them as negative keywords or keep them in a separate Search campaign with a capped budget.
- Handle searches for your business name. With direct business search, your Local Services ad is the only one shown when someone searches your name, and you are charged only for leads from people who have not hired you before.
- Watch standard Performance Max. A standard Performance Max campaign does compete with Search on Search inventory. Google prioritizes a Search campaign whose exact match keyword is identical to the query, so put the jobs Search owns in exact match. Google documents that rule for standard Performance Max only.
- Count each homeowner once. Match leads by phone number and date in your CRM, so a person who clicked a Search ad and later called through the Local Services box counts as one job.
- Review monthly on cost per booked job. Move budget toward the channel with room under its break-even line, one change at a time.
Give to pay per lead
- Emergency and same-day repairs
- Jobs won by the badge, reviews and a fast answer
- Searches for your business name (direct business search)
- After-hours requests, with message leads on
Give to Search
- Replacements and installs worth a dedicated page
- Price and research searches
- Services or areas your pay-per-lead campaign does not cover
- Overflow once the pay-per-lead budget is spent
How do lead quality and disputes compare?
Neither channel refunds a job that did not book. Local Services Ads screen and credit low-quality leads automatically, and Search filters invalid clicks automatically. Everything else is controlled through your own settings.
| Local Services Ads | Search ads | |
|---|---|---|
| Filtered before you pay | Invalid and low-quality leads, such as spam and duplicates | Invalid clicks: bots, fraud, accidental double clicks |
| Fixed after you pay | Automatic credits, usually within 30 days; the charge stays on the invoice | Invalid activity credits, shown as billing adjustments |
| How you report problems | The Rate this lead survey on each lead | Google's click quality form (invalid clicks, poor-quality form fills, clicks outside your targeting) |
| Never refunded | Leads for job types or areas you left switched on | Real clicks that never turn into a lead |
| Your main controls | Service types, service area, business hours, answering every call | Negative keywords, match types, the Presence location option, form fields |
Each Local Services lead shows a charge status on the Leads page: Not charged, Charged, In review or Credited, according to Google's lead credits page. Google can also credit a lead as a bonus for leaving feedback. There is no manual dispute step in this system, so the survey is how you flag bad leads.
On the Search side, Google's invalid clicks page says filtered clicks show in an "Invalid clicks" column and are not billed. Junk that comes from real people, such as job seekers, DIY researchers and existing clients calling the ad number, is your job to block with negative keywords and to remove before you judge cost per lead.
Pro tip: keep a "junk" outcome in your CRM for both channels. When the junk share climbs in either one, fix the settings first (service types and hours for pay per lead, negatives and location options for Search), then decide on budget.
Which should you start with?
Start with Local Services Ads if your trade is supported, you can pass screening, and most jobs begin with an urgent call. Start with Search if you are still waiting on verification, have few reviews, or make most of your profit on planned, high-ticket jobs. Add the second channel once the first one is tracked to booked jobs.
Check these before you put money into pay per lead:
- Your category and service area pass Google's eligibility check
- Your business can pass the screening for your trade and state, which can include background, business registration, insurance and license checks
- Reviews keep coming in, since rating and review count feed the Local Services ranking
- Someone answers the phone in every hour your Business Profile lists
- Every lead from both channels lands in one CRM with its booked or lost outcome
Then give each channel 60 to 90 days with steady budgets and compare cost per booked job against each channel's break-even line. Google says a newly migrated pay-per-lead campaign can take up to two weeks to return to stable levels, and a new Search campaign needs several weekly search terms reviews before its lead cost settles, so early numbers mislead in both.
If you already run both and cannot tell which one books the jobs, a free Google Ads audit reviews your Search and pay-per-lead campaigns side by side and tells you whether we found where the budget leaks.
Frequently asked questions
Is Google Ads the same as PPC?
Not anymore. Google Ads is the platform, and most of its campaign types, including Search, charge per click, which is why people call it PPC. Since August 2026 the platform also holds Performance Max campaigns with pay-per-lead goals, the new form of Local Services Ads, which charge for valid calls, messages and bookings instead. One Google Ads account can now run both pricing models side by side.
Do you have to pay for Google Local Services Ads?
Yes, but only for valid leads, such as a call you answer, a voicemail, a message or a booking request. You are not charged for impressions, clicks or profile views. You set an average weekly budget, and Google never bills more than your monthly max, which is that budget times the average number of weeks in a month. After the move into Google Ads the budget becomes daily, with a monthly cap of 30.4 times the daily figure.
What is pay per lead on Google?
Pay per lead is Google's pricing for Local Services Ads and for Performance Max campaigns with pay-per-lead goals. You are charged when someone contacts you through the ad, not when they click. Phone calls are a required lead type, messages are optional, and bookings became an optional goal in October 2026. These ads serve only on Google Search and Google Maps, use no keywords, and are available to US businesses in supported categories.
Are Local Services Ads cheaper than Google Ads?
Compare cost per booked job, not price per lead or per click. A lead price already includes the conversion, so at an 8% Search conversion rate a $50 lead equals a $4 click. Search can still earn more profit when it targets bigger jobs with their own pages. For a Search reference point, LocaliQ's 2026 benchmarks put Home and Home Improvement leads at a $90.92 average.
Can Local Services Ads and Search ads show on the same page?
Yes. Google runs a separate auction for each ad location, and Local Services Ads keep their own box at the top of the page, so one business can appear in that box and in the text ads below it. Google recommends running pay-per-lead campaigns alongside Search. The catch is that the same homeowner can reach you through both, so count each person once in your CRM.
How do you dispute a Local Services Ads lead?
You no longer file a dispute. Google screens each lead at first contact, re-scores charged leads, and credits low-quality ones automatically, usually within 30 days. Use the Rate this lead survey to flag bad leads; Google uses that feedback to send better ones and occasionally credits leads you report. Leads for job types or areas you left switched on are never credited, so fix those settings first.
Are Local Services Ads going away in 2027?
No. Google is retiring the separate Local Services dashboard, not the ads. Accounts move into Google Ads in phases, and the remaining categories, including locksmiths and garage door pros, follow in 2027. After the move you still pay per lead, the ads keep the same spots on Search and Maps, and your Google Verified badge carries over.
Sources19 references
- Google Ads Help: Local Services Ads transition to Performance Max campaigns with pay-per-lead goals (checked November 3, 2026)
- Google Ads Help: About pay-per-lead goals for Performance Max campaigns
- Google Ads Help: Supported business verticals for Performance Max campaigns with pay-per-lead goals
- Local Services Help: How leads work
- Local Services Help: About Automated Local Services Ads lead credits
- Local Services Help: About ad rankings
- Local Services Help: Improve your Local Services Ads performance
- Local Services Help: Understand the screening and verification process
- Local Services Help: About Google Verified badge
- Google Blog: Google Verified makes it easier to find trusted local businesses (August 20, 2025)
- Google Business: Google Ads vs Local Services Ads for small business marketing (August 2025, updated January 2026)
- Google Ads Help: Invalid clicks: Definition
- Google Ads Help: About the Invalid Activity Credit Report
- Google Ads Help: About call assets
- Google Ads Help: About Ad Rank
- Google Ads Help: Top ads
- Google Ads Help: About the Google Search Network
- Google Ads Help: About Performance Max campaigns
- LocaliQ: Search Advertising Benchmarks for Every Industry, 2026 data (updated June 1, 2026)




