CASE STUDY · HAIRCARE · GKHAIR

    Reviving a Declining Account to $220K in Sales

    GKHair's Google Ads performance had been sliding for months. Spend was steady but returns kept falling, and the account had lost the structure it needed to compete in a crowded professional haircare market.

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    2.38x
    ROAS
    $220K
    Sales
    2.12K
    Conversions
    $92.6K
    Ad Spend
    THE CLIENT

    GKHair

    GKHair is a global keratin haircare brand selling professional treatment products to both consumers and salons across multiple markets.

    IndustryGlobal Keratin Hair
    NicheHair Care - Keratin Treatment
    MarketGlobal
    PlatformGoogle Ads (Search + Shopping)
    PeriodMay 1 - Sep 30, 2022
    GoalStop the decline and rebuild sustainable performance
    THE CHALLENGE

    A steadily declining account with no clear cause

    Nothing was catastrophically broken, which made the decline harder to diagnose. Performance was leaking across a wide product line, competitive bidding pressure, and campaigns that had stopped being maintained.

    Declining ROAS trend over several months
    Highly competitive professional haircare category
    Broad product line with no priority structure
    Campaign authority and quality scores eroding
    Unclear which products actually drove profit
    Global targeting diluting budget efficiency
    OUR STRATEGY

    How we approached the account

    01

    Diagnose the leak

    Full account audit across search terms, products, geos, and devices to find where efficiency was actually being lost.

    02

    Rebuild around winners

    Restructured campaigns around the product families and markets that carried the margin, and cut the rest back.

    03

    Stabilize and hold

    Set a disciplined optimization cadence so performance stopped drifting between reviews.

    WHAT WE DID

    The work behind the numbers

    Account Audit

    • Search term and query mining across all campaigns
    • Product-level profitability review
    • Geo and device performance breakdown
    • Wasted spend identified and cut

    Keyword Strategy

    • Keratin and treatment intent clusters rebuilt
    • Match type strategy tightened
    • Comprehensive negative keyword lists added
    • Brand defense campaign separated

    Shopping Restructure

    • Priority tiers by product margin
    • Feed titles and attributes improved
    • Low performers capped, not killed
    • Best sellers given dedicated budget

    Audience Segmentation

    • Salon vs consumer intent separated
    • Remarketing rebuilt with recency tiers
    • Customer match lists uploaded
    • Repeat-purchase cycles targeted

    Geographic Efficiency

    • Budget concentrated in profitable markets
    • Underperforming regions reduced
    • Currency and shipping mismatches addressed
    • Local competitor pressure accounted for

    Ongoing Optimization

    • Fixed weekly optimization schedule
    • Monthly performance and trend reviews
    • Continuous ad copy testing
    • Early warning alerts on ROAS drops
    THE RESULT

    $220K in sales and a stabilized 2.38x ROAS

    Over five months the account produced $220,000 in sales from $92.6K in spend, reversing the decline and holding a consistent 2.38x ROAS with 2.12K conversions.

    GKHair Google Ads performance dashboard showing $220K in Sales

    Before Logical Gecko

    • ·Month-over-month ROAS decline
    • ·Budget spread across unprofitable products and geos
    • ·No clear product priority in Shopping
    • ·Eroding campaign quality and relevance
    • ·No consistent optimization cadence

    After Logical Gecko

    • Decline reversed and performance stabilized
    • $220,000 in tracked sales over five months
    • 2.38x ROAS held consistently
    • 2.12K conversions at $43.68 cost per conversion
    • Sustainable structure ready for scaling
    KEY LESSONS

    What other brands can take from this

    01

    Decline is usually a maintenance problem

    Accounts do not stay optimized. Without a cadence, search terms drift and efficiency quietly erodes.

    02

    Not all products deserve equal budget

    Margin-weighted prioritization in Shopping recovered a large share of the wasted spend.

    03

    Global does not mean everywhere

    Concentrating budget in the markets that convert profitably beat thin coverage across every country.

    04

    Stability comes before scale

    The account had to hold a reliable ROAS before it was safe to increase spend again.

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